{"id":9967,"date":"2021-11-03T12:57:01","date_gmt":"2021-11-03T11:57:01","guid":{"rendered":"https:\/\/fei-online.com\/?p=9967"},"modified":"2021-11-03T12:57:01","modified_gmt":"2021-11-03T11:57:01","slug":"tna-solutions-launches-tna-remote-assist-service","status":"publish","type":"post","link":"https:\/\/fei-online.com\/tna-solutions-launches-tna-remote-assist-service\/","title":{"rendered":"tna solutions launches tna remote assist service"},"content":{"rendered":"<div id='av_section_1'  class='avia-section main_color avia-section-default avia-no-border-styling  avia-bg-style-scroll  avia-builder-el-0  avia-builder-el-no-sibling   container_wrap fullsize' style=' '  ><div class='container' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-9967'><div class='entry-content-wrapper clearfix'>\n<div class=\"flex_column av_one_fifth  flex_column_div av-zero-column-padding first  avia-builder-el-1  el_before_av_three_fifth  avia-builder-el-first  \" style='border-radius:0px; '><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\"><div id=\"ads-slider-28\" class=\"custom-slider ads-slider-1731975729 ads-slider\"><ul><li><!--Begin ClixTrac.com Banner Code -->\r\n<a href=\"https:\/\/clixtrac.com\/goto\/?308404\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/clixtrac.com\/banner\/308404.jpg\" alt=\"Free from food\" title=\"Free from food\" border=\"0\" \/><\/a>\r\n<!--End ClixTrac.com Banner Code --><\/li><li><!--Begin ClixTrac.com Banner Code -->\r\n<a href=\"https:\/\/clixtrac.com\/banner\/click.php?banner=302805\" target=\"_blank\" rel=\"noopener\">\r\n<img decoding=\"async\" src=\"https:\/\/clixtrac.com\/banner\/302805.jpg\" alt=\"LUBRIPLATE\" title=\"LUBRIPLATE\" border=\"0\" width=\"120\" height=\"600\" \/><\/a>\r\n<!--End ClixTrac.com Banner Code --><\/li><li><div style=\"margin-left: auto; margin-right: auto; text-align: center; \" id=\"ads-44249910\"><!--Begin ClixTrac.com Banner Code -->\r\n<a href=\"https:\/\/clixtrac.com\/banner\/click.php?banner=297426\" target=\"_blank\" rel=\"noopener\">\r\n<img decoding=\"async\" width=\"100%\" height=\"auto\" src=\"https:\/\/clixtrac.com\/banner\/297426.jpg\" alt=\"Click here for more information!\" title=\"Click here for more information!\" border=\"0\" \/><\/a>\r\n<!--End ClixTrac.com Banner Code --><\/div><\/li><\/ul><\/div><script>( window.advanced_ads_ready || jQuery( document ).ready ).call( null, function() {var $adsslider1731975729 = jQuery( \".ads-slider-1731975729\" );$adsslider1731975729.on( \"unslider.ready\", function() { jQuery( \"div.custom-slider ul li\" ).css( \"display\", \"block\" ); });$adsslider1731975729.unslider({ delay:5000, autoplay:true, nav:false, arrows:false, infinite:true });$adsslider1731975729.on(\"mouseover\", function(){$adsslider1731975729.unslider(\"stop\");}).on(\"mouseout\", function() {$adsslider1731975729.unslider(\"start\");});});<\/script><\/p>\n<\/div><\/section><\/div><div class=\"flex_column av_three_fifth  flex_column_div av-zero-column-padding   avia-builder-el-3  el_after_av_one_fifth  el_before_av_one_fifth  \" style='border-radius:0px; '><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\"><\/p>\n<\/div><\/section><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock  '   itemprop=\"text\" ><header class=\"entry-content-header\"><h1 class=\"post-title entry-title\" itemprop=\"headline\">tna solutions launches tna remote assist service<\/h1><span class=\"post-meta-infos\">\/ <span class=\"blog-categories minor-meta\">in <a href=\"https:\/\/fei-online.com\/category\/e-news\/\" rel=\"tag\">E-News<\/a> <\/span><\/span><\/header>\n<\/div><\/section><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/BlogPosting\" itemprop=\"blogPost\" ><div class='avia_textblock  '   itemprop=\"text\" ><h3>Global food processing and packaging technology specialist, tna, has launched its new tna remote assist service: a digitally enhanced customer experience, delivering greater efficiencies in commissioning, support and training, with real-time access to tna\u2019s global team of experts.<\/h3>\n<p><!--more--><\/p>\n<p>Harnessing the power of the Microsoft HoloLens 2 headset, the tna remote assist service enables real-time access to connect and collaborate with tna engineers virtually and leverages AR (augmented reality) to accurately address technical queries. Offering remote access for commissioning, troubleshooting, training and support, the innovative new service takes service provision to the next level, giving food manufacturers the tailored support they need to keep lines operating smoothly, wherever they are in the world.<\/p>\n<p>The new digital service has been developed as part of tna\u2019s endeavours to offer innovative solutions to address food producers\u2019 needs. It also takes into account recent concerns surrounding travel restrictions and the health and safety of both on-site staff and visiting tna technicians.<\/p>\n<p>We see what you see tna remote assist leverages augmented reality to allow project managers and engineers to contact a tna expert and share what they see in real-time using the latest HoloLens 2 headset. During the equipment commissioning stage, this means tna experts can view the proposed production site and provide tailored advice on the most appropriate solution to meet their requirements. With this convenient, easy-to-use service, companies no longer need to wait for on-the-ground commissioning visits to confirm that a food processing or packaging solution is suitable for their operation, streamlining the commissioning process and avoiding the risk of any potential delays caused by geographical constraints.<\/p>\n<p>Rapidly resolve technical issues Following equipment delivery, the tna remote assist service enables technicians to virtually guide the engineers through the installation, training or troubleshooting process, using AR to indicate precisely what actions to take. The result is fast, efficient, highly-accurate support, and it allows customers to connect directly to the relevant tna expert for specific servicing enquiries.<\/p>\n<p>\u201cGiving customers the option to schedule calls on-demand from anywhere in the world, the tna remote assist service ensures all project scoping and servicing activities can be conducted precisely when needed, reducing downtime for a more resilient and profitable production line,\u201d comments Alf Taylor, Managing Director and CEO at tna. \u201cThis means faster, stress-free equipment purchasing, easier installation, increased uptime and valuable savings in maintenance costs and resources for years to come.\u201d<\/p>\n<p>Beyond problem-solving The digital, on-demand nature of tna\u2019s remote assist service allows vital repairs to be conducted remotely, while also giving isolated sites access to industry-leading training and testing, including streamlined site and factory acceptance tests.<\/p>\n<p>Alf continues: \u201cThe new tool opens up a whole host of innovative possibilities for the post-pandemic world. It enables improved communication between teams working across different locations and time zones, significantly reducing the costs associated with physically sending technicians between sites and most importantly, ensures their safety.\u201d<\/p>\n<\/div><\/section><br \/>\n<div  class='av-social-sharing-box  avia-builder-el-7  el_after_av_textblock  avia-builder-el-last  av-social-sharing-box-minimal '><div class='av-share-box'><h5 class='av-share-link-description av-no-toc '>Share this<\/h5><ul class='av-share-box-list noLightbox'><li class='av-share-link av-social-link-facebook' ><a target=\"_blank\" aria-label=\"Share on Facebook\" href='https:\/\/www.facebook.com\/sharer.php?u=https:\/\/fei-online.com\/tna-solutions-launches-tna-remote-assist-service\/&#038;t=tna%20solutions%20launches%20tna%20remote%20assist%20service' aria-hidden='false' data-av_icon='\ue8f3' data-av_iconfont='entypo-fontello' title='' data-avia-related-tooltip='Share on Facebook' rel=\"noopener\"><span class='avia_hidden_link_text'>Share on Facebook<\/span><\/a><\/li><li class='av-share-link av-social-link-twitter' ><a target=\"_blank\" aria-label=\"Share on Twitter\" href='https:\/\/twitter.com\/share?text=tna%20solutions%20launches%20tna%20remote%20assist%20service&#038;url=https:\/\/fei-online.com\/?p=9967' aria-hidden='false' data-av_icon='\ue8f1' data-av_iconfont='entypo-fontello' title='' data-avia-related-tooltip='Share on Twitter' rel=\"noopener\"><span class='avia_hidden_link_text'>Share on Twitter<\/span><\/a><\/li><li class='av-share-link av-social-link-whatsapp' ><a target=\"_blank\" aria-label=\"Share on WhatsApp\" href='https:\/\/api.whatsapp.com\/send?text=https:\/\/fei-online.com\/tna-solutions-launches-tna-remote-assist-service\/' aria-hidden='false' data-av_icon='\uf232' data-av_iconfont='entypo-fontello' title='' data-avia-related-tooltip='Share on WhatsApp' rel=\"noopener\"><span class='avia_hidden_link_text'>Share on WhatsApp<\/span><\/a><\/li><li class='av-share-link av-social-link-linkedin' ><a target=\"_blank\" aria-label=\"Share on LinkedIn\" href='https:\/\/linkedin.com\/shareArticle?mini=true&#038;title=tna%20solutions%20launches%20tna%20remote%20assist%20service&#038;url=https:\/\/fei-online.com\/tna-solutions-launches-tna-remote-assist-service\/' aria-hidden='false' data-av_icon='\ue8fc' data-av_iconfont='entypo-fontello' title='' data-avia-related-tooltip='Share on LinkedIn' rel=\"noopener\"><span class='avia_hidden_link_text'>Share on LinkedIn<\/span><\/a><\/li><li class='av-share-link av-social-link-mail' ><a  aria-label=\"Share by Mail\" href='mailto:?subject=tna%20solutions%20launches%20tna%20remote%20assist%20service&#038;body=https:\/\/fei-online.com\/tna-solutions-launches-tna-remote-assist-service\/' aria-hidden='false' data-av_icon='\ue805' data-av_iconfont='entypo-fontello' title='' data-avia-related-tooltip='Share by Mail'><span class='avia_hidden_link_text'>Share by Mail<\/span><\/a><\/li><\/ul><\/div><\/div><\/p><\/div><div class=\"flex_column av_one_fifth  flex_column_div av-zero-column-padding   avia-builder-el-8  el_after_av_three_fifth  avia-builder-el-last  \" style='border-radius:0px; 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